There’s a glaring disconnect between IT and employees that will hold organizations back from evolving with the market and embracing a long-term digital workplace that is successful, 1E reveals. IT out of touch It is clear that the physical separation of employees from IT support has compounded existing communication and perception barriers. The survey found IT overwhelmingly lacks knowledge of the remote employee experience, with respondents severely overestimating employee satisfaction and underestimating IT-induced downtime and … More

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